Privacy Policy

Who we are

This policy explains how we process personal data when you use BetKing Mobile services (the “Service”).

Data we collect

• Account data: name, date of birth, phone, email, address.
• KYC/AML data: ID documents, proof of address, proof of funds where required.
• Transaction data: deposits, withdrawals, stakes, payouts, payment instrument metadata.
• Device and usage: IP, device identifiers, OS/browser, language, session logs, referral, cookies.
• Communications: support tickets, chat, email, call recordings where applicable.

Why we process data

• Provide and operate the Service.
• Payments, risk controls, fraud and AML checks.
• Account security, dispute resolution, customer support.
• Legal obligations and regulatory reporting.
• Service analytics, troubleshooting, performance.

Legal bases

Depending on jurisdiction: performance of contract, legitimate interests, legal obligation, consent (for optional analytics/marketing).

Cookies and tracking

We use essential cookies to run the Service and optional analytics/functional cookies subject to your settings. You can manage cookies in your browser.

Payments and KYC

Payment providers and verification vendors process data as independent or joint controllers under their own policies. We share only what is necessary to complete a request or meet legal duties.

Sharing

We share data with: payment processors, KYC/AML vendors, hosting and security providers, analytics vendors (if enabled), regulators and law enforcement where required by law, and professional advisers.

International transfers

Where data leaves your country, we use appropriate safeguards permitted by law (e.g., contractual clauses).

Retention

We keep data only as long as necessary for the purposes above and to meet legal, tax, and regulatory requirements.

Security

We apply technical and organizational measures to protect data against loss, misuse, and unauthorized access. No system is perfectly secure.

Your rights

Subject to law, you may have rights to access, rectify, erase, restrict, object, port data, and withdraw consent for optional processing. We may need to verify your identity before acting.

Children

The Service is for 18+ only. We do not knowingly collect data from minors. If you believe a minor used the Service, contact us.

Changes

We may update this policy. Material changes will be shown here with a new effective date.

Contact

Privacy requests: support channel in your account or the email published on the official website.